Customer Feedback

Thank you for traveling with us. Please take a moment to answer a few questions designed to help us improve our service.

Trip Details

Date of Trip:
Destination:
Charter Number:

Driver

Did the driver arrive on time? - Yes    - No
Was the driver courteous? - Yes    - No
Did the driver have directions to the destination? - Yes    - No
Did the driver help passengers off the bus and with their luggage? - Yes    - No
Overall, how would you rate the driver's performance?
- (1) Poor    - (2) Below Average    - (3) Satisfactory    - (4) Good   
- (5) Excellent   
Additional comments about the driver:

Motorcoach

Was the motorcoach clean inside and outside? - Yes    - No
Was the restroom well supplied and clean? - Yes    - No
Were there any mechanical problems? - Yes    - No
Overall, how would you rate the condition of the Motorcoach?
- (1) Poor    - (2) Below Average    - (3) Satisfactory    - (4) Good   
- (5) Excellent   
Additional comments about the Motorcoach:

Salesperson

Was the salesperson polite? - Yes    - No
Was the salesperson prompt in responding to you? - Yes    - No
Did he/she provide you with all the information requested? - Yes    - No
Overall, how would you rate the Salesperson?
- (1) Poor    - (2) Below Average    - (3) Satisfactory    - (4) Good   
- (5) Excellent   
Additional comments about the Salesperson:

General

We welcome any additional comments or suggestions that might help us serve you better in the future.